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Systematisation & Prioritisation

Aqua Max

Profile picture of myself, Yurii Verkalets
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This web app utilities prioritising the many operational inquiries from citizens and employees at the same time as carrying out all the other planned tasks.

COUNTRY:

🇩🇰 Denmark

MY ROLE:

UX UI Design, Audit, Research

NICHE:

Retail

ESTABLISHMENT:

2022

INDUSTRY:

SAAS, Supply Chain

IN A FEW WORDS

Problems

The problem statement is to systematize and prioritize operational inquiries for a web application. The web application receives a large volume of inquiries related to its operations, such as technical issues, user feedback, and feature requests. However, there is no proper system in place to manage and prioritize these inquiries. The lack of systematization and prioritization results in a delay in addressing critical issues and responding to user feedback. It also leads to inefficiencies in managing resources, as the team spends time on low-priority inquiries while high-priority ones remain unaddressed.

Process

The goal is to improve the web application's operational efficiency, enhance the user experience, and ensure that all inquiries receive appropriate attention and resolution.

Results

Each element of the UI design was crafted with precision and care, taking into account user behaviour and feedback

Previous design

Research

Wireframes

UI PHASE

testimonials

I was very happy with service and the quality of the working with Yurii on a vital Health Care App project has been an absolute pleasure. Yurii's exceptional talents and unwavering commitment have truly amazed me as a client. His skills and dedication have surpassed my expectations and left me thoroughly impressed. delivered UX design. Yurii has done a very good job.

Thomas Seidl
Founder
Healthbytes

I've had the privilege of collaborating with Yurii over the past three months. Yurii is an exceptionally talented and committed designer, crucial to our project's success. As a client, I cannot emphasize enough how deeply impressed I am by the superior quality of his work and unwavering professionalism. It is with immense enthusiasm that I share my exceptional experience with Yurii and wholeheartedly endorse his design services.

Anastasios Anastasiadis
CEO
Norma Business Intelligence